Bottom-of-funnel
The final stage of the marketing funnel where customers are closest to converting.
More General terms
Behavioral data
Information about how customers act, such as purchase patterns, browsing history, and engagement depth, used to build more accurate predictive models.
Churn
When an existing customer stops purchasing from or engaging with a brand; predictive models can flag churn risk early so retention efforts can kick in before customers disengage.
Conversion
A desired customer action, such as a purchase or sign-up.
Customer acquisition cost (CAC)
The total cost of acquiring a new customer through marketing efforts.
Customer lifetime value (CLV or LTV)
The total revenue a brand can expect from a single customer over the course of their relationship with the brand.